Moving in is really exciting. First, you need to head to reception to collect your keys and sign the paperwork. Our team will be there to welcome you, help with any queries, and they’re pretty handy at moving boxes too. Then it’s time to settle in to your new home!
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Moving in
Moving in is really exciting. First, you need to head to reception to collect your keys and sign the paperwork. Our team will be there to welcome you, help with any queries, and they’re pretty handy at moving boxes too. Then it’s time to settle in to your new home!
What do I need to pack?
Start by thinking about the top 5 categories: Kitchen essentials, Bedroom items, Wardrobe, Electronics and important documents. Got your list together… Great! Need a little help? Have a look at our essential student packs on www.unpacked.co.uk/prime-portal
When will I get moving in information?
You’ll get all the info you need closer to your moving in date. In the meantime, if you’ve any questions please get in touch over email, phone or social media. We’ll do what we can to help.
Can I move in early?
We may be able to accommodate an early check in and summer lets – our property team will be able to answer all your questions.
Can I move in if I haven’t paid my rent?
You have to have paid your rent before you move in. If there are any issues, please get in touch with the property team.
Can I check in outside of the dedicated hours?
We do try to offer 24 hour check in during your moving in weekend. But please contact your property team to confirm your arrival date.
Where can my parents stay after dropping me off?
Check local hotels and Airbnbs in the area if your parents will be staying overnight. It’s a good idea to book early as there’ll be a lot of students moving in at the same time.
Can I get all my university essentials in one place?
Yes! Prime have partnered with Unpacked – the first choice for student essentials, to create a one-stop shop. Here you can get all your university necessities delivered to your home, or to your new accommodation. Browse here: www.unpacked.co.uk/prime-portal
Can I chat with my flatmates?
Be sure to join your flat’s exclusive Facebook group (we’ll email the details to you, or drop us a DM). You can get to know your flatmates and the property team.
What do I need to check in?
A valid form of ID is all you need. Don’t worry about printing off the tenancy agreement or booking confirmation.
When can I check in?
You’ll be sent a check in date and asked to book an appointment. This means we can make the process go smoothly and get you in your new home quickly. To help, please let us know if you’re going to arrive early or late.
Where can we unload the car?
Parking varies from property to property. If you’re arriving by car, ask our property team for advice on the best places to park.
What do I do with the inventory?
Your inventory will be in your room when you check in. Please fill it in and take it back to reception within 48 hours as it’s really important when you check out.
