Are you British Safety Council COVID-19 Assured?

Yes we are! Following a detailed assessment, reviewing our current COVID-19 policies, protocols, arrangements and controls, including interviews with our teams – we passed with flying colours! Read more here.

Are the properties kept clean?

Sparkling. All our properties have a dedicated Housekeeper who works to keep the property shared spaces in pristine condition. We currently have an increased cleaning regime, particularly in shared areas. We encourage all residents to keep their shared kitchen areas clean and we carry out termly inspections.

What support do you offer for students in isolation?

Let the property team know if you need to self-isolate and we will email you and your flat mates a guide with lots of useful info. We will bring parcels/food deliveries to your door, can deliver post, and can also collect any home tests for posting.

Is there social distancing in the properties?

Our one-way systems have been phased out now that restrictions have eased. We always follow any changes to guidance and will adapt our response accordingly.

What is your policy on wearing face coverings?

Whilst it is no longer mandatory to wear face coverings, it is up to you if you’d prefer to wear a face covering.

Can I have visitors and how can they stay safe?

Yes, we’d love you to show off your home to friends. We ask you don’t allow visitors who have symptoms or should be self-isolating.

What other safety measures are in place?

We have hand sanitiser stations in shared areas, and we review all measures regularly.